Well, I used to be a faithful Autozone customer. No longer.
Why? Because you fired an employee for the egregious crime of saving your store from a robbery and possibly saving himself and the others in the store from death or serious bodily injury:
I don’t recall ever seeing armed security…or even unarmed security…at the stores that I have frequented many times over the years.
So, basically, your policy is to trust the safety and very lives of your employees and customers to the good will and impulses of a violent criminal who has already, by the act of committing armed robbery, demonstrated a disregard for the mores of a civil society.
Now that I know that if a dangerous criminal enters a store while I’m there, your store employees are prohibited, by company policy, from using the most effective tool available to defend me and my family against violent attackers, I no longer feel safe in your stores.
Your negligent disregard for the safety and well being of your employees and customers is disgusting and frightening.
I’ll also be advising my children, friends, co-workers and the hundreds of people who read my blog to avoid your unsafe stores as well.
Fortunately, there are both Advance and NAPA stores right up the street from yours. I’m sure I’ll have no problem finding the parts I need from your competitors.
If you ever reverse this negligent and dangerous corporate policy, please feel free to let me know and I’ll take that decision into consideration in my future purchasing decisions.
I’ll let you know if they favor me with a response.